🔐Privacy

At GrabWay, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your data.

1. Information We Collect

1.1 Personal Information

When you register for a GrabWay account or interact with our services, we may collect the following personal information:

  • Name and Contact Information: This includes your full name, email address, and phone number.

  • Account Details: Information such as your username, password, and wallet address.

  • Location Data: GPS data is collected to track your travel distance, which is essential for calculating rewards and optimizing your experience.

1.2 Usage Data

We collect information about how you use the GrabWay app, including:

  • App Interaction: Data on how you navigate and interact with the app’s features.

  • Device Information: Information about the device you use to access GrabWay, such as the device type, operating system, and unique device identifiers.

1.3 Transaction Data

If you engage in transactions within the GrabWay marketplace or rental system, we collect information related to these activities, including:

  • Purchase and Sale Records: Details of transactions involving NFT Cars, Reward Tokens, and other assets.

  • Payment Information: Data related to your payment methods, such as BNB or GRAB tokens.

2. How We Use Your Information

2.1 To Provide and Improve Services

We use the information we collect to:

  • Enable you to access and use the GrabWay app and its features.

  • Track and calculate your travel distance for rewards.

  • Process transactions and manage your account.

  • Improve app performance and user experience through data analysis and feedback.

2.2 Communication

We may use your contact information to:

  • Send you updates, notifications, and important information regarding your account or the app.

  • Respond to your inquiries and provide customer support.

2.3 Security and Compliance

We use your information to:

  • Protect against fraud, unauthorized access, and other security threats.

  • Ensure compliance with legal obligations and regulatory requirements.

3. Data Sharing and Disclosure

3.1 Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating the app, processing transactions, or providing customer support. These parties are obligated to maintain the confidentiality of your information and use it solely for the purposes for which it was disclosed.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. These measures include:

  • Encryption: Data transmitted between your device and our servers is encrypted using secure protocols.

  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

5. Your Rights and Choices

5.1 Access and Update Information

You have the right to access, update, or correct your personal information at any time through your account settings.

5.2 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those messages. However, you will still receive non-promotional communications related to your account or the app.

5.3 Data Deletion

You may request the deletion of your account and personal information by contacting our customer support team. Please note that certain information may be retained for legal or security reasons.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy within the app or through other communication channels.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]

PreviousSocial MediaNextFAQ